For repairs and replacements, we will cover them at no cost unless there is substantial damage due to improper usage or negligence, in that case there will be an estimated fee. Refunds are strictly for new merchandise only and there is a 15% restocking fee. The customer is responsible for the return shipping back
Articles in this section
- What is your refund policy?
- I have returned my item, when can I expect a response/exchange?
- Are there repair or replacement fees?
- What is your warranty?
- How do I qualify for a return or exchange?
- Where do I ship returns?
- My item is defective, my item is unopened or I received the wrong item, how do I return it?