Unfortunately, we have to adhere to our bank's policies, when our bank's risk management system flags your order. Sometimes, this may be due to past activity with your credit card or that your billing address is different from the shipping address. Unfortunately, we are bound to our bank's guidelines so we will be unable to process your order at this time. If you received a transaction on your debit or credit card, it is likely a pending transaction and will NOT take effect. Please wait a few business days and the transaction will not be effective or show up on your statement. If you have any further questions, we're here to answer them so please reach out. We apologize for any inconvenience.